LETTINGS ENQUIRY WORKFLOW

From first call to an informed follow-up.

Prospero captures incoming lettings enquiries and asks the client’s agreed questions, giving the agency a structured starting point for the next conversation.

Book a demo
01

Receive the enquiry

The customer calls or sends a message through an agreed Prospero channel, under the agency’s branding.

02

Gather and initially vet

Prospero follows the client’s configured questions and requirements, gathering the information needed for the agency’s initial review.

03

Carry the enquiry into Tempest OS

Keep the conversation and enquiry details available to the responsible team, with a ticket and alert where human follow-up is required.

04

Review and respond

The agency reviews the enquiry and makes the next decision. Staff coordinate work and communications in Tempest OS, with Miranda available to help prepare the response.

Implementation scope

Final tenancy and consequential decisions remain with the agency. Prospero Voice currently handles inbound calls only.

LET’S MAKE THE EVERYDAY WORK BETTER

Your portfolio.
A little less pressure.

See what a connected property team could look like.

Book a demo